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FAQ

• What is the minimum order quantity?

  The usual starting point is one export carton per SKU. Carton quantities, mixed styles and customization minimums depend on the item and are confirmed in your quotation.

• Can I order samples first?

  Yes. Ask us to confirm sample availability, preparation time, sample charges and courier costs. Any sample-fee credit toward a bulk order must be agreed in the quotation.

• How long will my order take?

  Lead time depends on availability, quantity, customization and testing. We confirm the production and shipping schedule in your quotation or order agreement after reviewing the requirements.

• Which safety documents are available?

  Requirements vary by product and market. We can discuss relevant testing, such as EN 71 or ASTM F963, and the supporting reports and declarations needed for your order.

• Can different products ship together?

  Yes. We can coordinate mixed-category shipments. Shipping terms, freight, customs responsibilities and payment arrangements are confirmed in the quotation and order agreement.

• Can I use my own brand and packaging?

  Logo, packaging, color and product-development options vary by item. Send your artwork and requirements; we will confirm feasibility, minimum quantities, costs and approval steps.